Quality Assurance is Essential with Credentials

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Quality Assurance is Essential with Credentials

This webinar examines how credentials are redefining educational pathways by enabling more modular, flexible, and workforce-aligned learning ecosystems. Drawing
on global trends, employer demand signals, and quality assurance frameworks, the discussion will highlight how credentials are expanding access for diverse learner populations, including working professionals and those from historically underserved backgrounds, and explain the essential nature of quality assurance of those credential programs.

Presenter

Presenter:

Melanie Diaz Senior Manager, Professional Programs ABET

Melanie Diaz is a passionate and experienced leader in Quality Assurance, Business Development, and Education, with a proven track record of expanding the global reach of quality training programs. Her expertise in strategic partnerships and market analysis enables her to develop and deliver lifelong learning opportunities that help address skills gaps across a wide range of industry sectors.

With more than two decades of experience delivering innovative learning solutions across the non-profit, for-profit, and academic sectors, Melanie is committed to making a meaningful difference in students’ lives by increasing access to high-quality education while aligning with organizational goals and mission-driven initiatives. She also brings extensive experience in program design, development, delivery, assessment, marketing, and sales.